Writing

Notes from production.

Case studies, lessons and opinions from eight years of shipping NLP, ML and LLM agents to production — and from building agent systems with client teams today.

August 25, 2026 What eight years of production NLP taught me about LLM agents
From fine-tuning BERT at Spotify in 2018 to building agent systems in 2026. The models changed beyond recognition; the things that decide whether a system survives did not.
August 18, 2026 How one AI agent gives key account managers 4–5 hours a day back
An anonymized case study from an affiliate network: what the agent does, how it was built at a high level, and the five lessons that transfer to almost any company.
August 10, 2026 What does an AI consultant actually do — and when should you hire one?
The job behind the title, the situations where bringing one in pays for itself, and the questions to ask before signing anything.